2017 Cyber Security Forecast

The cyber security landscape was incredibly rough for businesses during 2016. From 500 million Yahoo accounts breached to the unprecedented denial-of-service attack on cloud infrastructure provider Dyn, hackers seem to find ways to outdo themselves every month.

Essential Business IT Predictions for 2017

Technology does many things to many different businesses. As 2017 rolls in, developments and trends in business technology can either push businesses forward or hold them back. Will the new year bring in unwelcome challenges, or will businesses find more reasons to embrace technology as an integral part of their strategies? Here are some predictions on essential business IT support solutions that will set the pace in 2017.

Cloud technology will continue to precipitate efficiency
Several years ago, moving all tech resources and capabilities to the cloud may have seemed like an absurd idea.

“Can you hear me now?” Key tips to improve VoIP call quality

By the start of next year, you’ll likely receive a large volume of phone calls and conduct several business meetings via your Voice over IP (VoIP) system. And to set the tone for successful business relationships, a good phone call without the jitter, white noise, and audio interruptions is a good first step.

Three Types of Employee Most Targeted by Cyberattacks

Cyberattacks have grown both in scale and sophistication. At the same time, antivirus software, firewalls, and IT support services have made great strides toward defending against modern day malware and other web-based threats. But as remarkable as these cybersecurity solutions are, they do little to protect employees from social engineering ploys.

Did You Know Office 365 Could Help Your Team Do This?

The digital nature of work has introduced a lot of complexity into everyday tasks. On any given day, employees can easily get swamped in group work, instant messages, and shared files. When that happens, questions like “What should I prioritize next?”, “Who am I working with?” or “Is the task completed?” become increasingly difficult to answer.

Test for failure: does you DR plan work?

After you’ve spent countless hours with your IT support provider compiling the most detailed disaster recovery (DR) plan possible, your business is finally safe from any disaster...right? If only it were that easy.

DR is a solution many business owners willingly fund and begin but few actually complete.

4 security habits to protect your business

When running a company, business owners soon learn the world of network security is a frightening and perilous place. With all the data breaches, social engineering attacks, and malware occurring on a daily basis, it almost seems like the odds are stacked against the small- to mid-sized business owner.

How can spam spoil your email experience?

Spam can leave a bad taste in people’s mouths, and in this particular case we’re not talking about the lunch meat. At one point or another, we’ve all been sent an unsolicited message of no importance whatsoever. Whether it’s from a retail store you visited two years ago or from a business you have no recollection of, receiving thousands of junk emails, or spam, can be a huge nuisance, especially if they’re malicious in nature.

Regular software patches: what are they good for?

Updates can be infuriating, especially when Windows, iOS, or Adobe Flash Player patches prompt you to install them as frequently as they do. You could always put the task on the back burner, but doing so puts you and your business at risk. Your infrastructure, workstations, data -- any of these are but one missed patch away from being compromised.